Terms & Conditions

By accessing the Site, submitting a form, opting in to our text messaging program, engaging us for services, or otherwise using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference.

If you do not agree to these Terms, do not use the Site or the Services.

Additional points:

• If you accept these Terms on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to both you and that entity.
• These Terms take effect on the date you first use the Site or the Services and remain in effect for as long as you use them.
• We may post updated Terms from time to time. The version posted on this page, bearing the effective date shown at the top of this page, is the version that applies to your use of the Site and the Services. We keep a dated record of prior versions.
• You agree that we may communicate with you electronically, including by email, web chat, and (if you have opted in) text message, and that electronic communications, agreements, and notices satisfy any legal requirement that they be in writing.
• Specific engagements may also be covered by a separate signed agreement. See Client Engagements and Statements of Work for how conflicts between that agreement and these Terms are resolved.

The Site and the Services are intended for business use by adults in the United States.

• You must be at least 18 years of age and legally capable of entering into a binding contract to use the Site, submit a form, or engage us for services.
• The Site is not directed to children. We do not knowingly collect personal information from anyone under 18, and we do not knowingly collect personal information from children under 13 in violation of the Children's Online Privacy Protection Act. If you believe someone under 18 has provided us with personal information, contact us at info@luminaryclubllc.com or (480) 712-9936 and we will delete it promptly.
• Our text messaging program is available only to United States mobile numbers and only to people who are at least 18 years old. See SMS / Messaging Terms of Service for the full eligibility rules that apply to messaging.
• You may not use the Site or the Services if you are barred from doing so under applicable law, or if we have previously suspended or terminated your access.
• We operate the Site from Phoenix, Arizona, in the United States. We make no representation that the Site or the Services are appropriate or available for use in other locations. If you access the Site from outside the United States, you do so on your own initiative and are responsible for complying with local law.
• Any information you submit through the Site, including your name, email address, company, and mobile number, must be accurate, current, and your own to provide.

Luminary Club LLC is a technology studio in Phoenix, Arizona, founded in 2025. We are an Arizona limited liability company with our principal place of business at 1345 E Chandler Blvd, Suite 117, Phoenix, AZ 85048. We build custom software, connect the platforms a business already runs on, and operate an AI customer support agent for it. Our work includes:

• Technology consulting and strategy. Advising on architecture, tooling, and automation: what to build, what to buy, and what to leave alone.
• Custom software development. Designing, building, testing, and deploying applications, services, and internal tools.
• Platform integrations. Connecting and extending third-party platform products so that data and workflows move between them, delivering custom experiences that meet a client's business objectives.
• AI customer support agent. An AI agent that answers inquiries from a business's patrons. It is delivered over SMS text messaging through our messaging provider, Telnyx, and through web chat on a client's website. It can be demonstrated on our own number and chat before a business decides to adopt it.

Two messaging situations, and they never mix. The Luminary Club LLC Program covers only messages we send from our own registered number to people who opted in with us directly. Messaging programs we build, host, or operate for a client business are separate programs, registered to that client with The Campaign Registry under the client's own brand, campaign, and number. The client is the sender of record for those messages and its own policies govern them. Luminary Club never routes client traffic through its own brand or number. Our own Program is described in SMS / Messaging Terms of Service.

Please also understand:

• We may add, change, suspend, or discontinue any part of the Site or the Services at any time, including features, demonstrations, and integrations, without liability to you. Where a change affects a paid engagement, the applicable signed agreement or statement of work governs.
• We do not warrant that the Site or the Services will be uninterrupted, timely, secure, or error-free. Maintenance windows, third-party outages, and carrier conditions can all affect availability.
• Not for emergencies. Our AI agent replies automatically at any hour, but our Site, web chat, and text messaging program are not staffed or monitored by a person around the clock. A person picks up during business hours. Never use the Site, the web chat, or text messaging to report an emergency or to request emergency services. If you have an emergency, call 911 or your local emergency number.
• We are not a telecommunications carrier and we do not provide voice, 911, or telecommunications services.

This section is our complete SMS text messaging disclosure for the Luminary Club LLC brand messaging Program. The Luminary Club LLC Program covers only messages we send from our own registered number to people who opted in with us directly. Messaging programs we build, host, or operate for a client business are separate programs, registered to that client with The Campaign Registry under the client's own brand, campaign, and number. The client is the sender of record for those messages and its own policies govern them. Luminary Club never routes client traffic through its own brand or number. For those client programs the client obtains consent, is responsible for the content of the messages and for honoring opt-outs, and the client's own disclosures and privacy policy govern them. See Our Role When We Build and Operate Systems for Clients in our Privacy Policy.

The same disclosures are published as a standalone public page at /sms, and the opt-in form is at /sms-signup.

Program description. Luminary Club LLC operates a text messaging program (the "Program") that we use to communicate directly with people who have asked us to text them. Messages are sent from (480) 761-3456, a 10-digit long code (10DLC) number registered to Luminary Club LLC and delivered through our messaging provider, Telnyx. This is the only number from which Program messages originate. (480) 712-9936 is our voice line. It is the number to call for support and the contact we give in HELP replies; it is not the number our text messages are sent from. Messages we send may include:

• replies to a question or request you submitted through a form on our website;
• follow-up about a proposed, active, or recently completed engagement, including scheduling, confirming, and reminding you about consultations and meetings;
• project, service, and account notifications, such as status updates and requests for information we need from you; and
• demonstrations of our AI customer support agent, when you have asked to see one.

This Program is customer care and transactional only. We do not send marketing or promotional text messages under this Program.

Some messages in the Program are generated and sent automatically, including by our AI customer support agent, and the agent identifies itself as automated at the start of the conversation. You can always reach a human being at (480) 712-9936 or info@luminaryclubllc.com. We do not sell, rent, or share your mobile number for anyone else's marketing, and, as stated above, a messaging program we run for a client business is a separate program sent from that client's own number under that client's own brand and campaign.

Participation is entirely optional. Joining the Program is voluntary and you never have to join it to do business with us. You can contact us, receive a proposal, and become a client by phone, by email, or through our contact form without ever agreeing to receive text messages. The SMS consent checkbox is unchecked by default and every form submits normally with the box left unchecked. Consent to receive text messages is not a condition of purchase.

How we obtain your consent. There are exactly three ways to join the Program:

• the opt-in form at https://luminaryclubllc.com/sms-signup;
• the SMS consent block on the contact form at https://luminaryclubllc.com/contact; or
• texting our program number first to start a conversation. If you text us first, we will reply to you at that number so we can answer your question.

Both web forms use a consent checkbox that is unchecked by default and optional, is separate from any acceptance of these Terms or of our Privacy Policy, and is not combined with consent for email or phone calls. To join the Program through a form you must affirmatively check that box and provide a mobile number you are authorized to use. The consent block sits immediately beside that checkbox and is rendered as plain on-page text that reflows on small screens. The disclosure displayed at the point of consent reads:

"By submitting this form, you agree to receive SMS text messages from Luminary Club LLC. Message and data rates may apply. Reply STOP to opt out."

That sentence does not stand alone. Shown with it, in the same consent block and before you submit, are the unchecked optional consent checkbox itself; a description of the Program as Luminary Club LLC customer support and service notifications, including messages generated by an automated AI assistant; "Message frequency varies."; "Reply HELP for help."; "Carriers are not liable for delayed or undelivered messages."; "Consent to receive text messages is not a condition of purchase."; "You must be at least 18 years old and the account holder of, or authorized to use, the mobile number you provide."; "No mobile information will be shared with third parties or affiliates for marketing or promotional purposes."; and links to these Terms and to our Privacy Policy. We store the exact text of the entire block, as displayed to you, with your consent record.

Consent is specific to this Program. It is not transferable or assignable to any other brand, campaign, client, or affiliate, and no one else may rely on it. We do not accept verbal opt-ins, opt-ins taken offline, or opt-ins collected by any third party, and we do not buy, rent, or accept lists of phone numbers.

Opt-in confirmation. Immediately after you opt in, and before we send you anything else, we send one confirmation message: "Luminary Club LLC: Thanks for signing up for customer support texts. Replies are AI-assisted. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. luminaryclubllc.com/sms" If more than 30 days pass between your opt-in and our first message to you, we re-confirm your consent by text before sending anything else, and you must reply YES to continue.

Message frequency. Message frequency varies. This is a conversational program rather than a broadcast schedule, so how many messages you receive depends on the conversation. We do not commit to a fixed number of messages per week or month.

Message and data rates. Message and data rates may apply. Luminary Club LLC does not charge you a fee to participate in the Program, but your mobile carrier may charge you for each message sent or received, or for the data used, depending on your plan. Check with your wireless provider if you are unsure what your plan includes. You are solely responsible for any charges from your carrier.

How to opt out (STOP). You can cancel at any time. Reply STOP to any message you receive from us to opt out of the Program.

• We also honor END, CANCEL, UNSUBSCRIBE, and QUIT. We honor these keywords regardless of capitalization, punctuation, or any other words in the same message.
• We also honor a request to revoke consent made by any reasonable means — including a reply in your own words, a phone call to (480) 712-9936, or an email to info@luminaryclubllc.com. We act on a texted keyword immediately, and on a request made through any other channel no later than ten (10) business days after we receive it, consistent with the FCC's revocation rule.
• After an opt-out we send exactly one confirmation message, and nothing after it. That confirmation reads: "Luminary Club LLC: You have been unsubscribed from Luminary Club customer support messages and will receive no further texts from this number. For help, email info@luminaryclubllc.com or call (480) 712-9936. Reply START to rejoin."
• After that confirmation, we will not send you any further text messages unless you opt in again.
• To rejoin, reply START from the same number, or submit the opt-in form at https://luminaryclubllc.com/sms-signup again. Your number stays suppressed until you opt in again.
• Opting out of text messages does not cancel a project or invoice, and it does not stop us from contacting you by email or phone about an active engagement. It stops the text messages.

How to get help (HELP). Reply HELP or INFO to any message for assistance. Replying either keyword returns exactly this message: "Luminary Club LLC customer support. Replies here are AI-assisted; for a human, call (480) 712-9936 or email info@luminaryclubllc.com. Msg freq varies. Msg & data rates may apply. Reply STOP to opt out. Terms: luminaryclubllc.com/sms" HELP and INFO work whether or not you are currently subscribed. You can also reach us directly at any time:

• Phone (voice line, and our support and HELP contact): (480) 712-9936
• Email: info@luminaryclubllc.com

Carriers and delivery. Message delivery depends on your wireless carrier's network and is outside our control. Carriers are not liable for delayed or undelivered messages. Supported carriers include, but are not limited to, AT&T, Verizon, T-Mobile, Metro by T-Mobile, Boost Mobile, Cricket Wireless, U.S. Cellular, C Spire, Cellcom, and their affiliated and reseller networks. Carrier participation may change without notice, and not every carrier or handset supports every feature. Neither the carriers nor Luminary Club LLC guarantee that messages will be delivered, and neither is liable for messages that are delayed, undelivered, misdirected, or altered in transit.

Eligibility for the Program. To opt in and receive messages from us, you confirm that:

• you are located in the United States and the number you provide is a United States mobile number;
• you are at least 18 years old; and
• you are the account holder for the mobile number you provide, or you have the account holder's authority to enroll that number in the Program.

Do not provide a mobile number that is not yours or that you are not authorized to enroll, and do not enroll a number belonging to a minor. Landline, VoIP, and some prepaid numbers may not be able to receive our messages.

If your mobile number changes or is transferred. You agree to notify us promptly if you change, deactivate, or transfer the mobile number you enrolled, so we do not send messages to someone who did not consent to receive them. The easiest way to do this is to reply STOP from that number before the change takes effect, or to email info@luminaryclubllc.com with your old and new number. We also suppress numbers that our messaging provider reports as deactivated or reassigned. If you do not tell us that a number you enrolled has changed, we may continue sending messages to that number until we learn otherwise, and we are not responsible for messages sent to a number you no longer control where you did not notify us, to the extent permitted by law. We honor an opt-out from any recipient, whether or not that recipient is the person who enrolled the number.

Privacy of your mobile information. How we collect, use, store, and protect mobile information is described in our Privacy Policy. In summary:

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent are never shared with, sold to, or licensed to any third party or affiliate for marketing or promotional purposes. They are disclosed only to the service providers that are technically necessary to transmit and support the messages you asked to receive, and only for that purpose.
• We share your mobile number with our messaging provider, Telnyx, only as a service provider, and only to the extent needed to actually transmit and deliver the messages you asked to receive. Telnyx may not use that information for its own marketing purposes.
• The content of your messages is processed by the AI model providers that generate our agent's replies, as service providers, to return a response to us. We select AI model providers whose terms do not permit training general-purpose models on customer content, and we configure the available controls to that effect.
• Conversation logs are retained and may be read by authorized Luminary Club personnel to troubleshoot errors, review quality, and investigate abuse.
• For every opt-in we record the date and time of consent, the acquisition medium, the URL of the form used, the exact disclosure text displayed at that moment, the specific campaign consented to, the IP address of the submission, the mobile number, and the name and email address of the consenting individual. We retain that record for at least four years after the consent or the opt-out, and we keep opt-out records indefinitely on a suppression list so an opted-out number is not messaged again unless the person opts in again.

Content limits and sensible use. We do not use the Program to send content prohibited by the CTIA Messaging Principles and Best Practices or by carrier messaging policies, including any content in a restricted or prohibited category under those standards, or content promoting unlawful activity. We do not use the Program to collect or transmit consumer health information. SMS is not an encrypted or secure channel, so please do not send us Social Security numbers, payment card numbers, passwords, protected health information, or other sensitive personal information by text message. And, as noted above, never use text messaging to report an emergency.

Our Privacy Policy explains what personal information we collect through the Site, our forms, our web chat, and our text messaging program, why we collect it, how long we keep it, who we share it with, and the choices available to you. It is part of these Terms.

A few points worth repeating here:

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• We use the information you submit through the contact form to respond to your inquiry, to prepare a proposal, and (if you checked the SMS consent box) to send you the text messages you asked for.
• We keep a record of SMS consent, including the date and time, the acquisition medium, the form URL, the campaign consented to, the submitting IP address, the mobile number, and the exact disclosure text you agreed to, so we can demonstrate that consent was given.
• Commercial email we send carries our postal address and a working unsubscribe link. We honor an email unsubscribe at no charge, without asking for anything beyond the request itself, and within ten (10) business days.
• If you ask us to access, correct, or delete your information, we confirm receipt of the request within ten (10) business days and respond within the time applicable law allows.
• The Site may use cookies and basic analytics to understand how the Site is used and to keep it secure and functioning. Details are in the Privacy Policy.
• To ask a question about your information, request access to it, or request deletion, email info@luminaryclubllc.com or call (480) 712-9936.

Consulting, development, integration, and product engagements are performed under a proposal, statement of work, order form, master services agreement, or similar written document (each, an "Engagement Agreement") signed by both parties.

A signed Engagement Agreement controls. These Terms apply generally to the Site and the Services. If any provision of a signed Engagement Agreement conflicts with these Terms, the signed Engagement Agreement controls for that engagement, but only to the extent of the conflict. Everything not addressed by the Engagement Agreement continues to be governed by these Terms.

Unless your Engagement Agreement says otherwise:

• Scope. We will perform only the work described in the applicable Engagement Agreement. Anything not expressly listed is out of scope.
• Changes. Changes to scope, deliverables, timeline, or fees must be agreed in writing (email is sufficient) through a change order or amendment, and may affect price and schedule.
• Estimates. Timelines, sprint plans, and delivery dates are good-faith estimates, not guarantees, and depend on timely client input.
• Client responsibilities. You agree to provide timely access to the people, systems, credentials, accounts, content, and decisions we need, and to maintain your own accounts and licenses with third-party platforms. Delays caused by missing access or approvals shift the schedule accordingly.
• Client materials. You grant us a non-exclusive license to use the content, data, trademarks, and materials you provide, solely to perform the work. You represent that you have the rights to provide them.
• Client messaging programs. If your engagement includes a text messaging program, you are the sender of record. You register your own brand and campaign with The Campaign Registry, send from your own number, obtain and document consent from your own recipients, and honor their opt-outs. We build and operate the system for you; we do not send your traffic under the Luminary Club brand or from the Luminary Club number.
• Client data. We act as your service provider for the data you give us. We use it only to perform the engagement. We do not sell or share it, we do not use one client's data to train or improve models or products for another client or for ourselves, and we bind our subcontractors to the same limits.
• Acceptance. Deliverables are deemed accepted as described in the Engagement Agreement, or, if it is silent, ten (10) business days after delivery unless you notify us in writing of a material defect.
• Confidentiality. Each party will protect the other's non-public business, technical, and customer information with at least reasonable care and use it only to perform or receive the Services, except where disclosure is required by law.
• Independent contractor. We perform the Services as an independent contractor. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.
• Publicity. Notwithstanding the Confidentiality provision, and unless you tell us otherwise in writing, we may identify you as a client by name and logo and describe the general nature of the work in our marketing. We will not disclose your confidential information, your customers' information, pricing, or engagement details without your prior written consent, and we will stop using your name and logo promptly on written request.

Fees for the Services are set out in the applicable Engagement Agreement. Unless that document says otherwise:

• Invoicing. We invoice according to the schedule in the Engagement Agreement, whether that is a deposit and milestones, monthly in arrears for time and materials, or a recurring subscription for product access.
• Payment terms. Invoices are due within thirty (30) days of the invoice date.
• Late payment. Past-due amounts may accrue interest at 1.5% per month, or the maximum rate permitted by Arizona law if lower, plus reasonable costs of collection. We may suspend work, access, or messaging services on accounts that are more than thirty (30) days past due, after giving written notice.
• Deposits. Deposits and prepaid amounts are non-refundable except as expressly stated in the Engagement Agreement.
• Taxes. Fees are exclusive of sales, use, transaction privilege, and similar taxes. You are responsible for those taxes, other than taxes on our net income.
• Pass-through costs. Third-party costs such as cloud hosting, platform subscriptions, model or API usage, phone number provisioning, carrier fees, and 10DLC campaign and registration fees are your responsibility and may be billed at cost or through your own accounts, as agreed.
• Disputes. If you dispute an invoice in good faith, notify us in writing within fifteen (15) days of the invoice date with the details. We will work with you to resolve it. Undisputed amounts remain due.
• Expenses. Pre-approved travel and out-of-pocket expenses are reimbursable at cost.

Our property. The Site and its contents, including text, graphics, layout, design, code, illustrations, animations, and the Luminary Club name, logo, and brand elements, are owned by Luminary Club LLC or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

Your license to use the Site. We grant you a limited, revocable, non-exclusive, non-transferable license to access and view the Site for your own personal or internal business purposes. That license does not permit you to:

• copy, reproduce, republish, distribute, sell, or create derivative works from the Site or its contents, except as allowed by these Terms or applicable law;
• use our name, logo, or brand elements without our prior written permission;
• scrape, harvest, crawl, or systematically extract content from the Site, or use it to train a machine learning model, without our prior written permission; or
• remove or obscure any copyright, trademark, or other proprietary notice.

Work product. Ownership of deliverables created for a client is determined by the applicable Engagement Agreement. Unless that agreement provides otherwise, we retain all rights in our pre-existing materials, tools, libraries, frameworks, prompts, templates, methodologies, and general know-how, including anything we develop independently of your engagement, and we grant you a non-exclusive license to use those materials as embedded in the deliverables. We may reuse general skills, ideas, and know-how gained during an engagement, subject to the confidentiality and client-data limits in Client Engagements and Statements of Work.

Third-party components. Deliverables may include open-source or third-party components licensed under their own terms, which we will identify on request.

Feedback. If you send us ideas, suggestions, or feedback about the Site or the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without obligation or compensation to you.

You agree to use the Site and the Services lawfully and respectfully. You agree not to:

• violate any applicable law or regulation, or infringe anyone's intellectual property, privacy, or other rights;
• submit false, misleading, or fraudulent information, impersonate another person or entity, or provide a mobile number or email address you are not authorized to use;
• use the Site or the Services to send unsolicited, unlawful, deceptive, or harassing messages, or to send anything that violates the Telephone Consumer Protection Act (TCPA), CAN-SPAM, CTIA Messaging Principles and Best Practices, or applicable carrier rules;
• if you use our AI customer support agent for your own business, send messages under any brand, campaign, or phone number other than your own, message anyone who has not given you the consent required by law, or fail to honor opt-out requests promptly;
• attempt to gain unauthorized access to the Site, our systems, our accounts, or any other user's data, or probe, scan, or test the vulnerability of any system without our written permission;
• introduce viruses, malware, or any other harmful code;
• interfere with or disrupt the Site or the Services, including by overloading, flooding, or launching a denial-of-service attack;
• use bots, scrapers, or other automated means to access the Site, except for well-behaved search engine crawlers that respect our robots directives;
• reverse engineer, decompile, or disassemble any part of the Services, except to the extent that restriction is prohibited by law;
• resell, sublicense, or provide access to the Services to a third party except as permitted by a signed Engagement Agreement; or
• use the Site or the Services in any way that could damage, disable, or impair them, or that could harm Luminary Club LLC or any other person.

We may investigate suspected violations, and we may suspend or terminate access, remove content, and report activity to law enforcement where appropriate.

Our work involves integrating with platforms and services that we do not own or control. These may include, among others, our messaging provider Telnyx, cloud and hosting providers, CRM and helpdesk platforms, payment processors, scheduling and calendar tools, data and analytics platforms, and AI model providers.

• Their terms govern their services. Your use of any third-party platform is subject to that provider's own terms of service, acceptable use policy, and privacy policy. You are responsible for reading, accepting, and complying with them, and for maintaining your own accounts, subscriptions, and licenses.
• We are not responsible for third parties. We do not control and are not responsible for the availability, performance, security, pricing, data practices, or content of third-party platforms, or for any changes, deprecations, rate limits, outages, or account actions they take.
• Integrations can break. Third-party providers change and retire their APIs. Work needed to adapt an integration after such a change is out of scope for a completed engagement unless covered by a support or maintenance agreement.
• Links. The Site may link to third-party websites. We provide those links for convenience only, and a link is not an endorsement. Visiting a linked site is at your own risk.
• Carriers. Wireless carriers are third parties for purposes of these Terms. As stated in SMS / Messaging Terms of Service, carriers are not liable for delayed or undelivered messages.

Our AI customer support agent, our web chat, and other automated features generate responses using artificial intelligence. Please understand what that does and does not mean.

• We disclose our own bot. Where Luminary Club operates an AI agent on its own behalf, on our number, in our web chat, or in a demonstration, the agent discloses that it is automated at the outset of the conversation, as California Business and Professions Code section 17941 and similar laws require. You can reach a person at (480) 712-9936 or info@luminaryclubllc.com during business hours.
• Conversations are logged. Chat and message logs are retained and may be read by authorized Luminary Club personnel to troubleshoot errors, review quality, and investigate abuse.
• Output may be wrong. AI-generated output can be inaccurate, incomplete, outdated, or misleading, and can appear confident while being incorrect. It may misinterpret a question or produce information that was not in the underlying source material.
• Not professional advice. Output from the AI customer support agent or web chat is provided for general informational and demonstration purposes only. It is not legal, financial, tax, accounting, medical, or other professional advice, and you should not rely on it as a substitute for advice from a qualified professional or for your own independent judgment.
• Not an offer or a commitment. Statements generated by an automated agent, including anything about pricing, scope, timelines, or availability, are not binding on Luminary Club LLC. Only a signed Engagement Agreement or a written confirmation from an authorized representative binds us.
• Clients are responsible for configuration and review. If we build, configure, or host an AI agent for you, you are responsible for reviewing and approving its configuration, prompts, knowledge base, source content, tone, escalation rules, and business logic before it goes live, and for monitoring its output after launch. You are responsible for the accuracy of the source material you provide.
• Human oversight. We strongly recommend that a client keep a person in the loop, provide a clear path for a patron to reach a person, and review conversation logs regularly. You are responsible for the messages your agent sends to your patrons and for complying with any law requiring disclosure that a patron is interacting with an automated system.
• No guaranteed results. We do not warrant that AI-generated output will be accurate, complete, uninterrupted, unique, non-infringing, or fit for any particular purpose, and we do not guarantee any specific deflection rate, resolution rate, response quality, or business outcome.
• Third-party models. AI features rely on third-party model providers whose behavior, availability, and terms may change. We select AI model providers whose terms do not permit training general-purpose models on customer content, and we configure the available controls to that effect. See Third-Party Services and Platforms.
• Do not send sensitive data. Do not submit passwords, payment card numbers, Social Security numbers, or protected health information to an AI agent or web chat unless a signed agreement specifically provides for handling that category of data.

THE SITE, THE CONTENT, THE TEXT MESSAGING PROGRAM, AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, LUMINARY CLUB LLC DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Without limiting that disclaimer, we do not warrant that:

• the Site or the Services will be uninterrupted, timely, secure, or error-free;
• defects will be corrected, or that the Site or any files are free of viruses or other harmful components;
• any text message will be delivered, delivered on time, or delivered to the intended recipient, since delivery depends on carriers, networks, devices, and conditions outside our control;
• information on the Site, or output generated by an AI agent, is accurate, complete, or current; or
• the Services will meet your requirements or produce any particular business result.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you. In that case, our warranties are limited to the minimum extent permitted by law. Nothing in this section excludes any liability that cannot be excluded under applicable law; see What these limits do not cover in Limitation of Liability.

TO THE FULLEST EXTENT PERMITTED BY LAW, LUMINARY CLUB LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, THE TEXT MESSAGING PROGRAM, OR THE SERVICES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Cap on liability. Our total aggregate liability for all claims arising out of or relating to these Terms, the Site, or the Services will not exceed the greater of (a) the total amount you paid to Luminary Club LLC for the Services giving rise to the claim during the twelve (12) months immediately before the event that gave rise to the claim, or (b) one hundred United States dollars ($100.00).

Specific exclusions. We are not liable for message delays, non-delivery, or misdelivery caused by wireless carriers, networks, devices, or third-party platforms, for charges assessed by your carrier, or for losses caused by your own failure to notify us of a change to your mobile number.

What these limits do not cover. Nothing in this section or in Disclaimers of Warranty limits or excludes liability for fraud or fraudulent misrepresentation, willful misconduct, gross negligence, death or bodily injury caused by negligence, a party's indemnification obligations under these Terms, your obligation to pay amounts owed, or any other liability that cannot be limited or excluded under applicable law. Nothing in these Terms limits any right or remedy you have under a consumer-protection statute that cannot be waived by agreement.

Basis of the bargain. These limitations are a fundamental part of the agreement between us and apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you.

You agree to defend, indemnify, and hold harmless Luminary Club LLC and its members, managers, officers, employees, contractors, and agents from and against any claims, demands, actions, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to the items listed below, provided that this indemnity does not apply to any consumer acting in an individual capacity in connection with messages Luminary Club sent to that consumer, and nothing in these Terms waives, limits, or requires you to indemnify us against any claim you may have under the Telephone Consumer Protection Act or any other consumer-protection statute that cannot be waived by contract:

• your use or misuse of the Site, the text messaging program, or the Services;
• your breach of these Terms, of any Engagement Agreement, or of any applicable law or regulation;
• content, data, credentials, or materials you provide to us, including any claim that they infringe or misappropriate a third party's rights;
• your failure to obtain valid consent from, or to honor opt-out requests by, any person you message using services we built or configured for you, including claims under the TCPA or similar laws;
• your enrollment of a mobile number you were not authorized to enroll; or
• your violation of the rights of any third party.

We will notify you of any claim subject to indemnification and may participate in the defense with counsel of our own choosing at our expense. You may not settle any claim in a way that imposes an obligation or admission on us without our prior written consent.

These Terms apply from the first time you use the Site or the Services and continue until terminated.

• Your right to stop. You may stop using the Site at any time. You may leave the text messaging program at any time by replying STOP, as described in SMS / Messaging Terms of Service.
• Our right to suspend or terminate. We may suspend or terminate your access to the Site or the Services, in whole or in part, at any time, with notice where practicable, and immediately and without notice where your use creates risk or legal exposure for us or for others, if we believe you have violated these Terms or if we discontinue the Site or a Service. Suspension of a paid engagement for non-payment follows the notice requirement in Fees, Invoicing, and Payment.
• Engagements. Termination of an active client engagement is governed by the applicable Engagement Agreement. If that agreement is silent, either party may terminate for convenience with thirty (30) days' written notice, or immediately for a material breach that is not cured within fifteen (15) days of written notice. On termination, you will pay for all work performed and expenses incurred through the effective date of termination.
• Transition. On termination, we will make commercially reasonable efforts to return or transfer client data and credentials in a standard format, at your request and at our then-current rates for the effort involved, subject to payment of undisputed amounts owed.
• Survival. Sections that by their nature should survive will survive termination, including Intellectual Property, Fees and Payment (for amounts already owed), AI-Generated Output, Disclaimers of Warranty, Limitation of Liability, Indemnification, Governing Law and Dispute Resolution, and the general provisions.

Governing law. These Terms and any dispute arising out of or relating to them, the Site, the text messaging program, or the Services are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules, and, where applicable, by the laws of the United States. This section also governs disputes relating to our Privacy Policy, which incorporates it by reference.

Informal resolution first. Before filing any claim, you agree to try to resolve the dispute informally. Send a written notice describing the dispute, the relief you are seeking, and your contact information to Luminary Club LLC, 1345 E Chandler Blvd, Suite 117, Phoenix, AZ 85048, or by email to info@luminaryclubllc.com. We will do the same for any claim we have against you. Both parties agree to negotiate in good faith for thirty (30) days from the date the notice is received. If the dispute is not resolved in that period, either party may proceed.

Venue. You and Luminary Club LLC agree that the exclusive venue for any dispute that is not resolved informally is the state or federal courts located in Maricopa County, Arizona. Both parties consent to the personal jurisdiction of those courts and waive any objection based on inconvenient forum.

Equitable relief. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property or confidential information.

Time limit. To the extent permitted by law, any claim arising out of or relating to these Terms, the Site, or the Services must be filed within one (1) year after the claim arose, or it is permanently barred.

Your statutory rights. Nothing in this section limits any right you have under applicable state or federal law, your ability to contact a regulator, or any right that cannot be waived by agreement.

We may update these Terms from time to time to reflect changes in our services, our technology, or applicable law and carrier requirements.

• When we do, we will post the revised Terms on this page and update the Effective date and Last updated lines at the top of this page.
• If a change is material, we will take reasonable steps to give additional notice, such as a notice on the Site or an email to the address you provided.
• Your continued use of the Site or the Services after the revised Terms take effect means you accept them. If you do not agree, stop using the Site and the Services.
• Changes to the text messaging program will never be applied to you retroactively in a way that overrides your consent choices. You can leave the program at any time by replying STOP.
• While a carrier or Campaign Registry review of our messaging program is open, we hold this page, our Privacy Policy, our SMS program page, and the opt-in form at /sms-signup unchanged, except for corrections a reviewer asks us to make.
• Changes to these Terms do not amend a signed Engagement Agreement. Amendments to that agreement must be made as that agreement requires.

• Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full force and effect.
• Entire agreement. These Terms, together with our Privacy Policy and any signed Engagement Agreement, are the entire agreement between you and Luminary Club LLC regarding the Site and the Services, and supersede all prior or contemporaneous proposals, discussions, and understandings on that subject. In the event of a conflict, a signed Engagement Agreement controls over these Terms for the engagement it covers, and these Terms control over any unsigned proposal, quote, or marketing statement.
• Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent, and any attempt to do so is void. We may assign these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets. These Terms bind and benefit the parties and their permitted successors and assigns. Your SMS consent is not an asset that transfers: it stays specific to the Luminary Club LLC program you gave it to.
• No waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision or of any other. A waiver is effective only if it is in writing and signed by an authorized representative of Luminary Club LLC.
• No third-party beneficiaries. These Terms do not create any rights in any person or entity that is not a party to them.
• Force majeure. Neither party is liable for a delay or failure to perform (other than a payment obligation) caused by events beyond its reasonable control, including natural disasters, war, civil unrest, labor disputes, government action, utility or internet failures, carrier or cloud provider outages, and cyberattacks.
• Notices. Legal notices to us must be sent to Luminary Club LLC, 1345 E Chandler Blvd, Suite 117, Phoenix, AZ 85048, with a copy to info@luminaryclubllc.com. We may send notices to you at the email address, mailing address, or phone number you provided.
• Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.
• Export and government use. You agree to comply with all applicable United States export control and sanctions laws in connection with your use of the Services.

Questions about these Terms, about our services, or about our text messaging program are welcome. You can reach a person at:

• Legal name: Luminary Club LLC
• Entity type: an Arizona limited liability company
• Arizona Corporation Commission file number: 23823322
• Mailing address: 1345 E Chandler Blvd, Suite 117, Phoenix, AZ 85048, United States
• Phone (voice line, and our support and HELP contact): (480) 712-9936
• Email: info@luminaryclubllc.com
• Website: https://luminaryclubllc.com
• Text messaging program number: (480) 761-3456

The voice line above is not the number our text messages are sent from.

Every page of the Site carries a footer with our legal name, street address, a dialable phone link, an email link, and links to these Terms, our Privacy Policy, our SMS program page, and the opt-in form at /sms-signup.

For text messaging support, you can also reply HELP or INFO to any message you receive from us, or reply STOP at any time to opt out. Message and data rates may apply. Message frequency varies. Carriers are not liable for delayed or undelivered messages.

See also our Privacy Policy for how we handle personal and mobile information.