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Text messaging

SMS Messaging Program

How Luminary Club LLC's own text messaging program works: who receives messages, what they contain, how to opt in at https://luminaryclubllc.com/sms-signup, and how to reply STOP to opt out.

This page describes the text messaging program that Luminary Club LLC operates for itself, from its own registered number, to people who asked us to text them. It is written in plain English so that anyone can read it, including a carrier reviewer checking that the program does what we say it does. It publishes the same disclosures as the SMS section of our Terms & Conditions and our Privacy Policy.

Luminary Club LLC is an Arizona limited liability company at 1345 E Chandler Blvd, Suite 117, Phoenix, AZ 85048, United States. Messages in this program are sent from our own registered 10DLC number, (480) 761-3456. (480) 712-9936 is our voice line. It is the number to call for support and the contact we give in HELP replies; it is not the number our text messages are sent from. You can also reach us at info@luminaryclubllc.com.

01Who receives messages, and why

You receive text messages from Luminary Club LLC only if you gave us your mobile number and asked us to text you. The program is 100% opt-in based. We do not buy, rent, or import phone number lists, and we never subscribe a number on someone else's behalf.

The program is for people who have a reason to hear from us by text: someone who asked us to follow up about a possible project, a client who would rather get updates by text than by email, or someone who requested a quote and asked for the answer by text.

A separate point, and an important one. The Luminary Club LLC Program covers only messages we send from our own registered number to people who opted in with us directly. Messaging programs we build, host, or operate for a client business are separate programs, registered to that client with The Campaign Registry under the client's own brand, campaign, and number. The client is the sender of record for those messages and its own policies govern them. Luminary Club never routes client traffic through its own brand or number. If you are a customer of a business whose software we built, any texts you get from that business come from that business's number under its own program. They do not come from us.

02What the messages contain

The messages are conversational and account-related. In practice they are:

  • Replies to a question you sent us by text or through the web chat on this site
  • Scheduling: proposed times, confirmations, and reminders for calls and meetings
  • Project, service, and account notifications: a build is ready to review, a deploy is finished, we need something from you to keep going
  • Demonstrations of our AI customer support agent, when you have asked to see one

This program is customer care and transactional only. We do not send marketing or promotional text messages under it. We do not send political messages or sweepstakes, and we do not use the program to send content that the CTIA Messaging Principles and Best Practices or carrier messaging policies place in a restricted or prohibited category. A messaging program we build, host, or operate for a client business is a separate program, registered to that client under its own brand and campaign and sent from its own number, so nothing you receive from us is sent on another company's behalf.

03How to opt in

There are exactly three ways to join:

Both web forms use a consent checkbox that is unchecked by default and optional. You enter your name and mobile number, tick the box yourself, and submit the form; leaving it unchecked does not stop the form from submitting. We record the mobile number, the date and time, the page the consent came from, the exact disclosure text shown to you, and the IP address of the submission.

The consent block sits immediately beside that checkbox and is rendered as plain on-page text that reflows on small screens. The disclosure shown at the point of consent reads:

By submitting this form, you agree to receive SMS text messages from Luminary Club LLC. Message and data rates may apply. Reply STOP to opt out.

After you opt in, we send one confirmation message that identifies Luminary Club LLC, describes the program, and states message frequency, that message and data rates may apply, and how to get help or stop. If more than 30 days pass between your opt-in and our first message to you, we re-confirm your consent by text before sending anything else, and you must reply YES to continue.

We do not accept verbal opt-ins, opt-ins taken offline, or opt-ins collected by any third party, and we do not buy, rent, or accept lists of phone numbers. Consent is specific to this program and is not transferable to any other brand, campaign, client, or affiliate.

Consent to receive text messages is not a condition of purchase. You can hire us, work with us, and finish a project without ever joining the text program. If you would rather not text, call (480) 712-9936 or email info@luminaryclubllc.com instead.

You must be at least 18 years old and the account holder of, or authorized to use, the mobile number you provide. The program is available only to United States mobile numbers.

04Message frequency and cost

Message frequency varies. This is a conversational program rather than a broadcast schedule, so how many messages you receive depends on the conversation. We do not commit to a fixed number of messages per week or month.

Message and data rates may apply. Luminary Club does not charge you for these messages, but your mobile carrier may bill you for messages and data according to your plan. Check with your carrier if you are not sure what your plan covers.

05How to stop messages

Reply STOP to any message from us and we will stop.

We also honor END, CANCEL, UNSUBSCRIBE, and QUIT. We honor these keywords regardless of capitalization, punctuation, or any other words in the same message. That means stop works exactly the same as STOP.

We also honor a request to revoke consent made by any reasonable means — including a reply in your own words, a phone call to (480) 712-9936, or an email to info@luminaryclubllc.com. We act on a texted keyword immediately, and on a request made through any other channel no later than ten (10) business days after we receive it, consistent with the FCC's revocation rule.

After an opt-out we send exactly one confirmation message, and nothing after it.

To rejoin, reply START from the same number, or submit the opt-in form at https://luminaryclubllc.com/sms-signup again. Your number stays suppressed until you opt in again.

Opting out of texts cancels only the texts. We will still reply to your email and answer your calls about your project.

06How to get help

Reply HELP or INFO to any message and you will get a reply identifying Luminary Club LLC and telling you how to reach us and how to opt out.

You can also reach us directly:

  • Phone (voice line, and our support and HELP contact): (480) 712-9936
  • Email: info@luminaryclubllc.com
  • Mail: Luminary Club LLC, 1345 E Chandler Blvd, Suite 117, Phoenix, AZ 85048, United States

That phone number is our voice line. It is not the number this program sends from.

If a keyword is not working the way this page describes it, tell us at info@luminaryclubllc.com and we will fix it and confirm back to you.

07Automated replies, and when a person answers

Replies in this program are generated by an automated AI agent. It is the same agent we build for businesses, pointed at ourselves. When you text our number, the first reply you receive is almost always from software rather than from a person, and we say so plainly because you should know who you are talking to.

Automated first reply, any hour. The agent answers immediately because it is software. A person from Luminary Club reviews conversations and takes them over during business hours. This site, the web chat on it, and this text messaging program are not monitored around the clock by people, and nothing here should be read as promising that they are. If something is urgent, call (480) 712-9936 and leave a message, or email info@luminaryclubllc.com.

Do not use text messages to report an emergency. For emergencies, call 911 or your local emergency service.

08Privacy, carriers, and your consent

Your mobile number is used to run this program and to keep the consent and opt-out records messaging regulations require, and for nothing else. We share it with Telnyx, our messaging provider, and with the mobile carriers required to deliver a message, because delivery is impossible without them. Where a reply is generated by our AI agent, the content of your message is also sent to the AI model provider that generates the reply. We select AI model providers whose terms do not permit training general-purpose models on customer content, and we configure the available controls to that effect. Conversation logs are kept and may be read by authorized Luminary Club personnel to troubleshoot errors, review quality, and investigate abuse.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier's network and your device, and neither we nor your carrier can guarantee that a message arrives or that it arrives on time.

The full picture is in our Privacy Policy and in the SMS messaging terms inside our Terms & Conditions. If you want your number and your consent record deleted, ask at info@luminaryclubllc.com and we will delete them.

Ready to opt in?

Sign up at luminaryclubllc.com/sms-signup. Consent to receive text messages is not a condition of purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to cancel. Reply HELP for help. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.